Mentoring skills


This is a highly interactive, experiential and practical one-day session, giving participants the core skills and knowledge to be effective mentors. It enables participants to hold effective learning and development conversations with their mentees and gives a model with which to manage the overall process and align mentoring plans with business goals.

Learning objectives

This workshop provides:

  • Strategies to develop good mentoring and coaching relationships
  • An understanding of how great mentoring relationships work
  • A grasp of the mentoring lifecycle and how to get the best from it
  • Opportunities to practise the skills required for effective mentoring and coaching conversations
  • The ability to handle one-to-one discussions more effectively
  • An understanding of how to motivate and influence different individuals
  • Techniques to use within a mentoring context
  • The confidence to provide effective feedback
  • Ideas and suggestions for maintaining momentum to be a great mentor
  • Tools and techniques to measure progress
  • Clear and measurable action plans


This workshop is highly recommended for individuals taking on a mentoring role for the first time or those wishing to develop existing skills. It will particularly benefit managers who wish to engage and inspire people in terms of tackling challenges, building skills and supporting their longer term career aspirations.

It will benefit those setting up or developing an existing mentoring scheme, and the content can be tailored to include and reflect your own organisation’s mentoring initiatives and business goals.


An interactive and highly practical one-day session, using a proven blend of activities, discussion, case studies, role-play, theory, practical tips and hints, and action planning. There are lots of opportunities to get involved with experiential activites that bring models and theory to life and accelerate the development of mentoring skills.

This workshop can be coupled with our Coaching skills for mentors programme to be delivered as complementary one-day modules or as an immersive two-day workshop. It’s also complementary to our half-day workshop for mentees, How to get the most from a mentoring relationship, which supports any in-house strategy to implement a mentoring programme.

Special feature

Please note that we also offer a consultancy service to help and support organisations who would like to establish a formal mentoring programme though are unsure of where to start, and how to make it happen.

Expert trainer

David Durkin is a consultant with over twenty years of global experience of developing individuals and groups through workshops, skills training and 1:1 mentoring and coaching sessions.

David has a facilitative and supportive style and enjoys challenging his clients to maximise performance through the development of key mentoring and coaching skills. A pragmatic and logical approach helps individuals to identify their own priorities and actions to optimise their development. An expert in learning, David has a wealth of knowledge of different learning methodologies to improve performance, and has successfully implemented and managed mentoring programmes to support talent development. This mix of strategic knowledge and practical experience of leading major learning and development projects enables him to help others through similar challenges.

Sample comments from participants in David’s events:

  • ‘A really inspiring event – a lot more looking at myself and the impact that I have in a change area.’
  • ‘The common element was the practical application and examples that were used to demonstrate the theory. All sessions were particularly participative.’
  • ‘A fantastic learning opportunity and time to reflect on how the learning will impact your role and others.’
  • ‘A mind-stretching week. Incredible to get the different perspectives from everyone there and has made me think about what does matter and what is important.’
  • ‘Challenging in different ways and provoked a lot of thought during each session. I was completely captivated.’
  • ‘Very inspiring and well led event. Great to see such incredible talent within the group brought out by the facilitator.’
  • ‘There is great enthusiasm across the group. An inspiration for the future and it’s in our hands. Demonstrates what’s impossible is achievable.’
  • ‘Excellent. A really valuable experience – this will change me!’
  • ‘Very different learning to anything I have been exposed to before. Does what it says on the tin.’

Workshop outline

1 Working as a mentor

  • The ‘What’, ‘Why’ and ‘How’ of mentoring
  • What is mentoring?
  • The pleasures and benefits of being a mentor
  • What makes an effective mentoring relationship?
  • Differentiating between Mentoring, Coaching and Teaching/Training

2 The mentoring process

  • Attributes of an effective mentoring programme
  • Aligning mentoring plans to business goals
  • The key phases in building an effective mentoring relationship
  • Starting the mentor relationship
  • Effective contracting with the mentee to get off to a great start
  • Roles and responsibilities

3 Mentoring meetings

  • How to structure your meetings
  • The importance of ‘contracting’, protecting mentoring time
  • Conflicts and challenges in meetings
  • How to deal with the things that might go wrong

4 Developing your mentoring abilities

  • The skills attributes and attitude required to be an effective mentor
  • Adopting a style that meets your mentees need
  • How to coach within mentoring situations
  • Principles of different learning styles

5 Building your action plan

  • Discuss the available support (and challenges) for a mentor at your organisation
  • Measure the success of the mentoring relationship
  • Assess your effectiveness as a mentor
  • Action planning

For a no-obligation discussion about running this workshop for your organisation please just give us a call on 01582 463461.